Frequently Asked Questions

Basic Information

1. Why is notice being provided?

2. What is this lawsuit about?

3. What is a class action settlement?

4. Why is there a settlement?

Who Is Included In The Settlement?

5. How do I know if I am part of the Settlement?

6. Are there exceptions to being included in the Settlement?

The Settlement Benefits—What You Get If You Qualify

7. What does the Settlement provide?

8. What is included under Documented Loss Reimbursement?

9. What is the pro rata Cash Payment?

10. What is included in the Credit Monitoring Services?

How To Get Benefits—Submitting A Claim Form

11. How do I get benefits from the Settlement?

12. How will claims be decided?

13. When will I get my payment?

Remaining In The Settlement

14. Do I need to do anything to remain in the Settlement?

15. What am I giving up as part of the Settlement?

Excluding Yourself From The Settlement

16. If I exclude myself, can I still get payment from the Settlement?

17. If I do not exclude myself, can I sue the Hi-School for the same thing later?

18. How do I get out of the Settlement?

The Lawyers Representing You

19. Do I have a lawyer in this case?

20. How will Class Counsel be paid?

Objecting To The Settlement

21. How do I tell the Court that I do not like the Settlement?

22. What is the difference between objecting to and excluding myself from the Settlement?

The Court’s Final Fairness Hearing

23. When and where will the Court decide whether to approve the Settlement?

24. Do I have to come to the Final Fairness Hearing?

25. May I speak at the Final Fairness Hearing?

If You Do Nothing

26. What happens if I do nothing?

Getting More Information

27. Are more details about the Settlement available?


Basic Information

1. Why is notice being provided?

The Court directed that notice be provided because you have a right to know about a proposed settlement that has been reached in this class action lawsuit and about all of your options before the Court decides whether to grant final approval of the Settlement. If the Court approves the Settlement, and after objections or appeals, if any, are resolved, the Claims Administrator appointed by the Court will distribute the Settlement Benefits to Settlement Class Members who submitted a Valid Claim. The Notice explains the lawsuit, the Settlement, your legal rights, what payments are available, who is eligible for them, and how to get them.

The Court overseeing this case is the United States District Court for the District of Washington, Tacoma Division. The case is known as Shayna Marie Landin v. Hi-School Pharmacy Services, LLC and Hi-School Pharmacy, Inc., 3:24-cv-05115-TMC (W.D. Wash). Shayna Marie Landin, the individual who brought this Action, is called the Plaintiff or Representative Plaintiff, and the entity sued, Hi-School Pharmacy Services LLC and Hi-School Pharmacy, Inc. are called the Defendant.

Back To Top

2. What is this lawsuit about?

The Plaintiff claims that Defendant is liable for the Data Incident and has asserted numerous legal claims. Hi-School denies each and all of the claims and contentions alleged against it in the Action and denies all charges of wrongdoing or liability as alleged, or which could be alleged, in the Action.

Back To Top

3. What is a class action settlement?

In a class action, one or more people called Plaintiff or Plaintiffs sue on behalf of people who have similar claims. Together, these people are called a Settlement Class or Settlement Class Members. One Court and one judge resolve the issues for all Class members, except for those who exclude themselves from the Settlement Class.

Back To Top

4. Why is there a settlement?

The Court did not decide in favor of the Plaintiff or Defendant. Instead, the Plaintiff negotiated a settlement that allows Plaintiff, the proposed Settlement Class, and Defendant to avoid the risks and costs of lengthy and uncertain litigation and the uncertainty of a trial and appeals. The Settlement provides benefits and allows Settlement Class Members to obtain payment for certain costs or losses without further delay. Plaintiff and Class Counsel think the Settlement is in the best interest of all Settlement Class Members. This Settlement does not mean that Hi-School did anything wrong.

Back To Top

Who Is Included In The Settlement?

5. How do I know if I am part of the Settlement?

The Settlement Class includes all U.S. residents whose Personal Information was compromised in the Data Incident disclosed by Defendant, on or about December 5, 2023.

Settlement Class Members were also sent notice of this class action Settlement via mail. If you received notice of this Settlement, you are eligible to receive Settlement Benefits. If you are still not sure whether you are included, you can contact the Claims Administrator by calling toll-free at 1-833-296-0849.

Back To Top

6. Are there exceptions to being included in the Settlement?

Yes. The Settlement Class specifically excludes: : (i) Hi-School, and its officers and directors; (ii) all Settlement Class Members who timely and validly request exclusion from the Settlement Class; (iii) the presiding judge, and his or her staff and family; and (iv) any other Person found by a court of competent jurisdiction to be guilty under criminal law of initiating, causing, aiding or abetting the criminal activity occurrence of the Data Incident or who pleads nolo contendere to any such charge.

Back To Top

The Settlement Benefits—What You Get If You Qualify

7. What does the Settlement provide?

The Settlement provides for a Settlement Fund of $600,000.00. The cost of providing identity theft and credit monitoring and documented out-of-pocket losses or a pro rata cash share of the settlement shall be paid from the Settlement Fund after the payment of any Attorneys’ Fees, Costs, and Expenses, any Service Award, and the Settlement Administration Costs.

  • Documented Out of Pocket Losses: Up to a total of $5,000 per person who is a member of the Settlement Class, upon submission of a claim and supporting documentation, for out-of-pocket monetary losses incurred as a result of the Data Incident.

  • Credit Monitoring: Two years of free identity theft and credit monitoring services. The services shall provide three-bureau monitoring for all Valid Claims.

OR

  • Pro Rata Cash Payment In lieu of Documented Out-of-Pocket Losses or Identity Theft Protection and Credit Monitoring, Settlement Class Members may submit a claim for a pro rata cash payment from the Settlement Fund.

Back To Top

8. What is included under Documented Loss Reimbursement?

The Settlement Administrator, from the Settlement Fund, will provide compensation, up to a total of $5,000 per person who is a member of the Settlement Class, upon submission of a claim and supporting documentation, for out-of-pocket monetary losses incurred as a result of the Incident, including, without limitation, unreimbursed losses relating to fraud or identity theft; professional fees including attorneys’ fees, accountants’ fees, and fees for credit repair services; costs associated with freezing or unfreezing credit with any credit reporting agency; credit monitoring costs that were incurred on or after the Incident through the date of claim submission; and miscellaneous expenses such as notary, fax, postage, copying, mileage, and long-distance telephone charges. Settlement Class Members with Out-of-Pocket Losses must submit documentation supporting their claims. This can include receipts or other documentation not “self-prepared” by the claimant that document the costs incurred. “Self-prepared” documents such as handwritten receipts are, by themselves, insufficient to receive reimbursement, but can be considered to add clarity or support other submitted documentation.

The amount of the Expense Reimbursements may be increased or decreased on a pro rata basis, depending upon the number of valid claims filed and the amount of funds available for these payments.

Back To Top

9. What is the pro rata Cash Payment?

In lieu of Documented Out-of-Pocket Losses or Identity Theft Protection and Credit Monitoring, Settlement Class Members may submit a claim for a pro rata cash payment from the Settlement Fund, which shall be calculated using the net remainder of the Settlement Fund following payment of any Attorneys’ Fees, Costs, and Expenses, any Service Award, the Settlement Administration Costs, Documented Out-of-Pocket Losses, and Identity Theft Protection and Credit Monitoring.

Back To Top

10. What is included in the Credit Monitoring Services?

Settlement Class Members who submit a Claim Form can elect to enroll in two (2) years of three bureau credit monitoring services.

Back To Top

How To Get Benefits—Submitting A Claim Form

11. How do I get benefits from the Settlement?

In order to receive Credit Monitoring or a Settlement payment, you must complete and submit a Claim Form. Claim Forms may be filed online here. Copies of the Claim Form are available for download here or you may request one by mail by calling (833) 296-0849. Read the instructions carefully, fill out the Claim Form, and submit it online or mail it postmarked no later than July 9, 2025, to: Hi-School Settlement, c/o Settlement Administrator, P.O. Box 25226 Santa Ana, CA 92799.

No claim forms will be accepted via email.

Back To Top

12. How will claims be decided?

The Claims Administrator will decide whether the information provided on the Claim Form is complete and valid. The Claims Administrator may require additional information from any claimant. If the Claims Administrator requires additional information from you and you do not provide it in a timely manner, your claim may not be paid at the Claims Administrator’s discretion.

Back To Top

13. When will I get my payment?

The Court will hold a Final Fairness Hearing at 3:00 p.m. on July 31, 2025, to decide whether to approve the Settlement. Even if the Court approves the Settlement, there may be appeals, and resolving them may take additional time. It also takes time for all the Claim Forms to be processed, depending on the number of claims submitted and whether any appeals are filed. Please be patient.

If you have further questions regarding payment timing, you may contact the Settlement Administrator by emailing info@HiSchoolPharmacySettlement.com.

Back To Top

Remaining In The Settlement

14. Do I need to do anything to remain in the Settlement?

You do not have to do anything to remain in the Settlement, but if you want to receive Credit Monitoring Services or a payment or reimbursement from the Settlement, you must submit a Claim Form online or postmarked by July 9, 2025. If you do nothing, you will not receive credit monitoring services or be eligible to receive a payment. You will also give up certain legal rights.

Back To Top

15. What am I giving up as part of the Settlement?

If the Settlement becomes final, you will give up your right to sue Hi-School for the claims being resolved by this Settlement. The specific claims you are giving up against Hi-School and the claims you are releasing are described in the Settlement Agreement, available here. The Settlement Agreement describes the released claims with specific descriptions, so read it carefully. If you have any questions about what claims you are giving up and which parties you are releasing, you can talk to the law firms listed in FAQ 19 for free or you can, of course, talk to your own lawyer at your own expense.

Back To Top

Excluding Yourself From The Settlement

If you do not want any benefits from this Settlement, and you want to keep the right to sue Hi-School about issues in the Litigation, then you must take steps to get out of the Settlement Class. This is called excluding yourself from – or is sometimes referred to as “opting out” of – the Settlement Class.

16. If I exclude myself, can I still get payment from the Settlement?

No. If you exclude yourself from the Settlement, you will not be entitled to any benefits of the Settlement, but you will not be bound by any judgment in this case.

Back To Top

17. If I do not exclude myself, can I sue the Hi-School for the same thing later?

No. Unless you exclude yourself from the Settlement, you give up any right to sue Defendant for the claims that this Settlement resolves. You must exclude yourself from the Settlement Class to start your own lawsuit or to be part of any different lawsuit relating to the claims in this case.

Back To Top

18. How do I get out of the Settlement?

To exclude yourself from the Settlement, you must send a letter by mail stating that you want to be excluded from the Settlement in Landin v. Hi-School Pharmacy Services, LLC, 3:24-cv-05115-TMC (W.D. Wash.). Your letter must also include your full name, current address, personal signature, and the words “Request for Exclusion” or a comparable statement that the individual does not wish to participate in the Settlement at the top of the communication. You must mail your exclusion request postmarked no later than June 9, 2025, to: Hi-School Pharmacy Data Incident, c/o Settlement Administrator, P.O. Box 25226 Santa Ana, CA 92799.

Back To Top

The Lawyers Representing You

19. Do I have a lawyer in this case?

Yes, The Court appointed the following attorneys as “Class Counsel” to represent the Settlement Class:

Kaleigh N. Boyd
TOUSLEY BRIAN STEPHENS PLLC
1200 Fifth Avenue
Suite 1700
Seattle, WA 98101
Phone: (206) 682-5600
kboyd@tousley.com

Gary M. Kilinger
Milberg Coleman Bryson Philips, Grossman, PLLC
227 W. Monroe Street
Suite 2100
Chicago, IL 60606
Phone: (866) 252-0878
gklinger@milberg.com

You will not be charged for contacting Class Counsel. If you want to be represented by your own lawyer, you may hire one at your own expense.

Back To Top

20. How will Class Counsel be paid?

Class Counsel will ask the Court to award attorneys’ fees, costs, and expenses in an amount not to exceed One Hundred Ninety-Eight Thousand Dollars and No Cents ($198,000.00). Class Counsel will also seek service awards in the amount of Three Thousand Dollars and no cents ($3,0000.00) to the Representative Plaintiff.

The Court may award less than these amounts. The Court awarded amounts for attorneys’ fees, costs, and expenses, as well any service award approved by the Court for the Representative Plaintiff will be paid from the Settlement Fund.

Back To Top

Objecting To The Settlement

21. How do I tell the Court that I do not like the Settlement?

If you are a Settlement Class Member, you can object to the Settlement if you do not like or agree with the Settlement or some part of it. You can give reasons to the Court why you think the Court should not approve the Settlement. The Court will consider your views before deciding.

Objections must include: (i) the name of the proceedings (Landin v. Hi-School Pharmacy Services, LLC, 3:24-cv-05115-TMC (W.D.Wash.)); (ii) the Settlement Class Member’s full name, current mailing address, telephone number, and email address; (iii) a written statement of the specific grounds for the objection, as well as any legal basis and documents supporting the objection; (iv) a written statement as to whether the objection applies only to the objector, to a specific subset of the class, or to the entire class; (v) the identity of any and all attorneys representing the objector; (vi) a statement regarding whether the Settlement Class Member (or his/her attorney) intends to appear at the Final Approval Hearing; and (vii) the signature of the Settlement Class Member or the Settlement Class Member’s attorney.

To be timely, written notice of an objection in the appropriate form must be sent to the Settlement Administrator, postmarked no later than June 9, 2025.

Hi-School Pharmacy Data Incident
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799

Any Settlement Class Member who fails to comply with the requirements for objecting shall waive and forfeit any and all rights he or she may have to appear separately and/or to object to the Settlement Agreement and shall be bound by all the terms of the Settlement Agreement and by all proceedings, orders and judgments in the Action. The exclusive means for any challenge to the Settlement Agreement shall be through the provisions set forth herein.

Back To Top

22. What is the difference between objecting to and excluding myself from the Settlement?

Objecting is telling the Court that you do not like something about the Settlement. Excluding yourself is telling the Court that you do not want to be part of the Class in this Settlement. If you exclude yourself from the Settlement, you have no basis to object or submit a Claim Form because the Settlement no longer affects you.

Back To Top

The Court’s Final Fairness Hearing

The Court will hold a hearing to decide whether to approve the Settlement. You may attend and you may ask to speak, but you do not have to. You cannot speak at the hearing if you exclude yourself from the Settlement.

23. When and where will the Court decide whether to approve the Settlement?

The Court will hold a Final Fairness Hearing at 3:00 p.m. on July 31, 2025, in the United States District Court, Western District of Washington. At the hearing, the Court will consider whether the proposed Settlement is fair, reasonable, and adequate. The Court may also consider Class Counsel’s request for an award of attorneys’ fees, costs, and expenses not to exceed $198,000.00, and a service award not to exceed $3,000.00 for the Representative Plaintiff. The Court will take into consideration any timely sent written objections and may also listen to anyone who has requested to speak at the hearing (see FAQ 25).

Back To Top

24. Do I have to come to the Final Fairness Hearing?

No. Class Counsel will answer any questions the Court may have. However, you are welcome to attend the Final Fairness Hearing at your own expense. If you file an objection, you do not have to come to Court to talk about it. You may also hire your own lawyer to attend, at your own expense, but you are not required to do so.

Back To Top

25. May I speak at the Final Fairness Hearing?

Yes, you may ask the Court for permission to speak at the Final Fairness Hearing. To do so, you must follow the instructions provided in FAQ 21 above. You cannot speak at the hearing if you exclude yourself from the Settlement.

Back To Top

If You Do Nothing

26. What happens if I do nothing?

If you do nothing, you will not receive credit monitoring services or be eligible to receive a payment from this Settlement. If the Court approves the Settlement, and you do nothing, you will be bound by the Settlement Agreement. This means you will not be able to start a lawsuit, continue with a lawsuit, or be part of any other lawsuit against Hi-School or Released Persons about the issues involved in this lawsuit, resolved by this Settlement, and released by the Settlement Agreement.

Back To Top

Getting More Information

27. Are more details about the Settlement available?

Yes. This website and the Notice summarize the proposed Settlement. For more information, please visit the Important Documents section of this website. You can also contact the Settlement Administrator by mail or email.

Hi-School Pharmacy Data Incident
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
info@HiSchoolPharmacySettlement.com

Back To Top